Empire Today, LLC gives to offer and put in, and does provide and set up flooring products and solutions like carpet, Wooden flooring and also other similar products and solutions.
Stop subsequent Andy G. 4/ten/2016 I don't know how folks however accomplishing enterprise with firms like this just one. Firstly they ate outrageously high-priced. I identified as to obtain my carpet taken out and I preferred engineered Wooden flooring I did my investigation about selling prices I've 1240 sq ft and empire had offer you 1 place at ref rate and the rest of the home cost-free. I believed no one can conquer this so when the product sales male confirmed up he was pressuring me to indicator the deal and he was functioning round the bush in providing me Value per sq.
It took for good. They ended up coming back on Sunday to complete up. It took three times for what was purported to be described as a one day task. The floors and carpet seems to be wonderful as well as the installers did a very good occupation and labored tricky but there have been not plenty of of them.
Cease following Heather P. three/19/2016 I can not start to say how dissapointed we're with Empire Today Carpets. We bought a whole upstairs of carpet and tile the initial weekend of March for being mounted within the 15th. The salesperson measured the upstairs and gave us a value (Nearly five,000) and put in place the set up. To the early morning on the fifteenth the corporate called to state the crew would be there involving nine and 11am. At ten:fifty five we acquired a get in touch with from your crew declaring they were being on their own way. I told them they have been designed to be right here by eleven and he stated they have been only five minutes absent. The dude confirmed up 30 minutes afterwards by himself stating his helper was on his way. Although ready he checked out the bathroom flooring and reported there was a location of subfloor that experienced h2o destruction so he couldn't do the bathroom. I known as our Buddy who was redoing our bathroom and he remaining perform to return repair the small spot of the toilet floor, I informed the guy to start out on carpet. When our dwelling was installed they layered the baseboards over the tack strip so following thinking about the carpet he claimed he could not do this both.
Cease adhering to Dana S. eight/31/2014 Ok so we checked out obtaining our builders grade carpet changed by using a Wooden laminate or tile. Checked out Lowe's after which you can thought why not have Empire arrive out. The salesman came out along with his samples and gave us a estimate for porcelain that may make Warren Buffet cringe, so we went with a wood laminate that is certainly purported to be almost indestructible per the salesman. Granted we have two Labrador Retrievers so we would like a thing that will very last.
She then asked me who the opponents were which I told her wasn't significant and she explained which they possibly experienced "substandard" elements - effectively not just did I go to their warehouse (Coker floors). I know what They may be giving.
Remember to preserve the email messages coming, if empire won't assistance us, then a category motion lawsuit will. Thus far We've got a few on board. Want much more.
The incredibly next morning on January thirteenth I get in touch with Empire back again to substantiate my cancellation and ensure my money is remaining refunded. I spoke using a CSR who requested why I was canceling And that i explained to her I discovered another person to make it happen for a lot less (I'd not, but I didn't desire to undergo a whole music and dance). She asked for the amount of and I instructed her it was only 1 place and I discovered someone to make it happen for fifty percent the worth they were being charging me. This CSR tells me my business is appreciated and she or he sees some rebates that i'm eligible for which might knock my rate down substantially.
On inspection of the house I observed which the vinyl plank flooring was curling at all the edges. Empire today despatched out their inspector to study the harm. That was 2 weeks in the past, & I continue to haven't heard about the resolution. I am NOT a happy buyer. Day-to-day that this property is vacant, I get rid of funds.
Completely unprofessional. I do think he just noticed a woman creating a choice on her possess, and he chose to absolutely rip me off. It's like buying a auto - you wouldn't indication a deal Except you noticed an itemized listing of what you are paying for. It had been really unprofessional.
I called the profits agent and he assured me that it will be cared for. One more working day, A further appointment and also the installer comes read more in to inspect the ground and recognized It is far from glued correctly, it creaks once you walk on it. He reported he will need to get more Wooden and desires to routine Yet another day for set up.
I acquired a simply call from Empire today on Saturday early morning at eight am that the installer experienced a family members emergency and they will must reschedule.
When I asked they stated they may return tomorrow, like I Would not have A JOB??? They were imagined to display up at eight am the next day and I received a phone at 6:forty five am that "HE" is standing outside the house my doorway. I informed him that his appointment was at 8 am and he failed to answer. Two other installers showed up later they usually ended up just speeding to "End" the job. After i did the inspection I instructed them that the set up just isn't correct as well as the quarter rounds have nails visible. They reported "this is the best they can do".
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